Skills Training Cancellation Policies:
1. Monthly Training Package Cancellation
• Notice Requirement: Participants must provide at least 14 days notice before the next billing cycle to cancel their monthly training package.
• Refunds: No refunds will be issued for cancellations after the payment has been processed, but the athlete may continue training until the end of the paid period.
2. Individual Session Cancellations
• Notice Requirement: Sessions must be canceled at least 24 hours in advance to be eligible for a make-up session.
• No-Show Policy: If a participant misses a session without prior notice, the session will be forfeited, and no refunds or reschedules will be provided.
• Make-Up Sessions: A maximum of 2 rescheduled sessions per month is allowed, subject to trainer availability.
3. Emergency or Medical Cancellations
• If a participant is unable to continue training due to a medical condition or emergency, a prorated refund or credit may be issued upon submission of proper documentation.
4. Weather or Facility Closures
• If training is canceled due to weather conditions or facility closures, participants will be given the option to reschedule or receive a credit for future sessions.
5. Program Modifications & Termination
• The training program reserves the right to modify schedules, coaches, or locations as necessary.
• If the program is permanently canceled by the provider, participants will receive a full refund for any unused sessions.